A Whirlpool Gold refrigerator will not produce ice under the following circumstances: when the ice maker is deactivated, there is a water supply issue, the refrigerator or freezer temperatures are too high, the water system requires flushing or the control arm is not in its proper position.

Additional factors that can prevent ice production include a malfunctioning door switch and a jammed or malfunctioning ice maker.

Why Is My Whirlpool Gold Fridge Not Making Ice?

1. The Ice Maker Could Be Off

First and foremost, it's crucial to confirm that your ice maker is in the "on" position, as it will not function when it's switched off. This situation often arises when the water dispenser is active while the ice maker is deactivated.

To resolve this issue, follow these steps:

  1. Locate the power switch for the ice maker.
  2. If the switch is in the "off" position, switch it to the "on" position.
  3. If you have trouble finding the ice maker's power switch, consult your refrigerator's manual for guidance.

2. Failed Water Supply

When you've confirmed that the ice maker is turned on but still isn't producing ice, the next step is to examine the refrigerator's water supply. It's essential to ensure that the ice maker is receiving water by addressing potential issues, which include:

  1. Disconnected water supply: Check that your refrigerator's cold water line is properly connected, and the shut-off valve is open.
  2. Kinked or frozen water line: If the water supply is connected and turned on, make sure the water line is not kinked or frozen, as this can restrict water flow.
  3. Clogged water filter: Over time, water filters can become clogged, particularly after a few months of use. A clogged filter can prevent water from reaching the ice maker.
  4. Low water pressure: Your Whirlpool Gold refrigerator requires a water pressure of at least 20 psi to supply water to the ice maker effectively. You can measure the pressure level using a pressure gauge.
  5. Bad water inlet valve: Ensure that the water inlet valve is functioning correctly. A malfunctioning valve can hinder the proper filling of the ice maker, leading to slow or no ice production.

To address these issues, follow these steps:

  • Begin by connecting the refrigerator's cold water supply and ensure the shut-off valve is open. Inspect the water line for any kinks or freezing.
  • If the water line is kinked, straighten it out, and if it's frozen, you can thaw it by running warm water through it. Using hot air, if available, can also help unfreeze the water line.
  • If the water filter is clogged, replace it. Whirlpool typically recommends replacing the filter every six months.
  • Assuming there are no issues with the water filter replacement, use a water-pressure gauge to check the water pressure, making sure it's at least 20 psi. Adjust it at the water main if necessary and clear any kinks.
  • If the water pressure is adequate but the ice maker still isn't receiving enough water, consider replacing the water inlet valve, as it may be faulty.

3. The Refrigerator or Freezer Compartments Could Be Warmer

According to Whirlpool's guidelines, the recommended temperature for your refrigerator should be set between 33°F to 40°F (or 0°C to 4°C), while the freezer should be maintained at 0°F (or -18°C).

If you deviate from these temperature ranges, not only will your Whirlpool Gold refrigerator struggle to maintain proper cooling, but it may also lead to issues with the ice maker. Therefore, it is crucial to monitor and regulate the temperatures of both compartments accordingly.

To address this:

  1. Ensure that your refrigerator is set to a temperature within the range of 33°F to 40°F and your freezer is set at 0°F.
  2. If the temperatures are not within these recommended ranges, adjust the settings accordingly to bring them within the specified limits.

4. The Refrigerators Water System Needs Flushing

Whirlpool recommends flushing the refrigerator's water system every time you change the water filter to eliminate any trapped air. Since you should replace the water filter every six months, this is also the ideal opportunity to perform the water system flush.

Failing to do so may result in trapped air blocking the water line, preventing the ice maker from receiving an adequate water supply.

To address this issue, follow these steps to flush the refrigerator's water system after replacing the filter:

  1. Depress the water dispenser lever and hold it down using a sturdy container for at least 5 seconds.
  2. Release the lever and repeat the process as many times as needed until the water begins to flow consistently.
  3. Dispose of the water that flows out during this process. You may need to discard approximately 3 gallons of water to completely flush out any trapped air.

Pros and Cons of Whirlpool


  • Reliability
  • Innovation
  • Variety
  • Affordability


  • Price Range
  • Repair Costs
  • Customer Service
  • Availability

Differences Between Whirlpool and Amana


Whirlpool appliances come in a range of price points, from budget-friendly to high-end models with advanced features. Consumers can find Whirlpool products to fit different budgets.


Amana appliances are generally more budget-friendly and are known for offering basic features at a lower cost, making them an attractive option for those on a tight budget.

Alternative to whirlpool


Samsung offers a wide range of appliances, including refrigerators, washing machines, dryers, ovens, and more. They are known for their innovative features, modern designs, and smart appliances.

Whirlpool Gold Refrigerator Not Making Ice But Water Works

Is your Whirlpool Gold ice maker experiencing issues while the water dispenser continues to function correctly? If so, there are several potential causes for this problem, including:

  1. A warmer freezer with a temperature above 0°F.
  2. A malfunctioning water inlet valve.
  3. A faulty ice maker assembly.
  4. An out-of-position control arm.
  5. A jammed ice maker.

Whirlpool Gold Refrigerator Ice Maker Making Too Much Ice

Occasionally, the ice maker might produce an excessive amount of ice, which is not typical behaviour. In such situations, you should investigate the following potential issues:

  1. Ice bin position: Ensure that the ice bin is properly positioned. If it's out of place or not correctly installed, it can give the ice maker a false signal to continue producing ice.
  2. Control arm: Examine the control arm to see if it's broken or out of its correct position. A malfunctioning or misaligned control arm can lead to excessive ice production.
  3. Missing shelf: Check if there is a missing shelf within the freezer compartment. The absence of a shelf can impact the ice maker's operation and contribute to excessive ice production.


In conclusion, troubleshooting the Whirlpool Gold Series refrigerator ice maker is essential for ensuring its optimal performance. By following the steps and guidelines mentioned in this discussion, you can identify and address various issues that may arise with your ice maker.

Whether it's issues related to temperature, water supply, control mechanisms, or filters, a systematic approach to troubleshooting can help you resolve problems and enjoy a reliable supply of ice from your Whirlpool Gold Series refrigerator. Regular maintenance and attention to these troubleshooting tips will keep your ice maker functioning smoothly, ensuring you have ice when you need it.


My name is Wisdom Bassey, I'm a blog content writer and graphic designer who provides support and services for brands and different companies. I'm young and versatile, A tech enthusiast. I carry out deep research on every topic I choose to write about. You can reach me through my social media handles, I'm always available and ready to connect.

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