The functionality of a Kenmore ice maker may be compromised for various reasons. Various factors, including issues with the ice maker switch and the water inlet valve, can be responsible for this situation.

Additionally, these issues can differ based on the specific model of the ice dispenser and the way it is operated. Nonetheless, you can perform a simple investigation to troubleshoot and resolve the problem.

Why Is My Kenmore Elite Refrigerator Not Making Ice?

1. Ice Maker Switch

If your Kenmore refrigerator isn't making ice, the initial step is to inspect the ice maker switch. Sometimes, this switch can be inadvertently turned off during regular use.

When the switch is in the off position, it can lead to the ice melting and the water flowing back into the reservoir, causing your Kenmore ice maker to stop producing ice.

2. Water Inlet Valve

The water inlet valve plays a crucial role by regulating the release of water from the supply and directing it to the refrigerator's ice maker and water dispenser when needed.

Nonetheless, the water inlet valve can become obstructed with impurities from the water source, causing a blockage in the water flow. Furthermore, using hard water in the reservoir can have a similar negative impact.

These issues can result in the malfunctioning of the valve, ultimately leading to the Kenmore Elite refrigerator ceasing to produce ice.

3. Temperature Setting

The refrigerator's ability to produce ice is closely tied to its internal temperature settings. As a result, it's essential to maintain specific temperature levels for various compartments within the refrigerator.

For instance, the Kenmore ice maker typically requires a temperature of 16 degrees Fahrenheit to initiate a cycle, and ice formation typically occurs at around 32 degrees Fahrenheit. Proper temperature control is crucial for ensuring the ice-making process operates effectively.

4. Water Pressure

The operation of a refrigerator involves the fundamental concept of pressure within a closed system. This system allows for the condensation and evaporation of fluids to facilitate heat removal in the refrigerator.

To effectively produce ice, the water pressure should ideally fall within the range of 40 to 120 pounds per square inch. Insufficient pressure, below the specified range, may result in the production of small ice cubes or, in some cases, no ice production at all.

Pros and Cons of Kenmore


  • Diverse Product Line
  • Availability
  • Price Range
  • Reputation


  • Inconsistency in Quality
  • Limited Innovation
  • Customer Service

Differences Between Kenmore and Electrolux


Many Kenmore appliances are manufactured by other companies and rebranded with the Kenmore label. The actual manufacturer can vary depending on the product and model.


Electrolux manufactures its own appliances under various brand names, including Electrolux itself. They have their own research and development, allowing for more control over product design and quality.

Alternative to kenmore


Haier is a global brand offering a variety of appliances, from refrigerators to washing machines. They offer affordable options with reliable performance.

Kenmore Refrigerator Not Making Ice But Water Works?

If your Kenmore refrigerator is failing to produce ice while the water dispenser functions properly, it's often indicative of a blockage issue. The fact that the water dispenser works suggests that a specific component is likely malfunctioning.

This issue frequently points to a problem within the Ice Maker Assembly. One of several components within the ice maker assembly could be experiencing defects.

The susceptibility of any of these components to failure can stem from prolonged use over time and improper operating procedures.

1. Control Module Motor

The control module motor includes a mould thermostat responsible for monitoring the temperature within the ice tray.

When the temperature reaches the optimal level for ice formation, the thermostat signals an alert.

At this point, the user should remove the ice from the tray and replenish it with water to initiate the cycle once more.

2. Water Valve

An impaired water valve can impede the adequate delivery of water into the system, resulting in a reduced water level required for ice production.

To address many of the issues faced by the user, either adjusting or replacing the water valve can often provide a solution.

3. Thermostat and Mold Heater

A thermostat is a device utilized to gauge the internal temperature of the refrigerator. When the thermostat malfunctions, it can provide inaccurate temperature readings, which can ultimately result in the ice maker's malfunction.

Hence, it's crucial to note that the refrigerator's temperature should be set within the range of 0 degrees Fahrenheit to 5 degrees Fahrenheit to ensure optimal performance and ice production.

4. Ice Mold

Within the front section of the refrigerator, there is an ice tray. The motor located in this compartment operates the ejector arm, a critical component for expelling the ice cubes from the tray.

The ejector arm, in coordination with the refrigerator's mechanism, rotates to facilitate the release of ice cubes into the ice tray.

Consequently, if there is a malfunction in this section, it will result in the absence of ice cube production.

Kenmore Side by Side Ice Dispenser Not Working?

In addition to ice cube obstructions, there are several other reasons why your ice dispenser may not be functioning properly.

For instance, refrigerators are equipped with auger motors responsible for detecting ice clumps. If these auger motors are malfunctioning, it can lead to issues with the ice dispenser.

Furthermore, the dispenser control board plays a crucial role in governing the functions of the ice dispenser. Its primary function is to prevent the production of ice and water when the freezer door is open. If any individual component within the control board system ceases to function, it can result in the ice dispenser's failure.

The components of the dispenser control board include:

  1. Dispenser switch
  2. Dispenser actuator
  3. Dispenser door motor
  4. Solenoid
  5. Ice bucket auger

How Do I Reset My Kenmore Elite Ice Maker?

The reset button for the ice maker can be found on the front panel of the refrigerator. Simply press this button to reset the ice maker.

Sometimes, you may need to use paper clips to access the button, especially if it has a small opening. Be sure to unplug the refrigerator's power cords before performing this action.

After completing the reset, plug the power cords back in and check if the ice maker is now functioning properly.

Alternatively, you can reset your ice maker by using the on/off button on the front panel. Turn off and unplug the refrigerator for about 5 minutes, then plug it back in and switch it on. This can also help determine if the ice maker is operational.

Another potential solution is adjusting the feeler arm of the ice maker. This arm, whether metallic or plastic, is located on the side of the Kenmore ice maker and prevents it from producing an excessive amount of ice.

The feeler arm moves up and down, tracking the ice level in the ice maker. If the feeler arm becomes stuck, it can result in a lack of ice production. In such cases, simply push the feeler arm down to resume the ice-making process.


There are numerous potential reasons why your Kenmore ice maker might not be functioning correctly. These issues can stem from defects in individual components or a combination of factors. As a result, you may experience a complete halt in ice production or the production of small, hollow ice cubes.

Instead of immediately seeking a replacement, there are some straightforward procedures and adjustments that users can perform to troubleshoot and potentially resolve these problems.

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